Terms and Conditions

Standard Systems Corporation

Terms and Conditions of Sale

Effective Date: June 2026

These Terms and Conditions of Sale ("Terms") govern all purchases of products and services from Standard Systems Corporation ("Standard Systems," "we," "our," or "us").

By placing an order through our website, accepting a quotation, submitting a purchase order, or purchasing any product or service from Standard Systems, you agree to be bound by these Terms.

If Standard Systems and the purchaser ("Customer") have entered into a separate written agreement governing the purchase of products or services, that agreement will control to the extent of any conflict with these Terms.

1. Orders

All orders are subject to acceptance by Standard Systems.

We reserve the right to reject, limit, cancel, or refuse any order at our sole discretion. Accepted orders may not be canceled or modified without prior written approval from Standard Systems.

Product availability, specifications, and pricing are subject to change without notice.

2. Pricing

All prices are stated in U.S. Dollars unless otherwise specified.

Published prices do not include applicable taxes, duties, customs fees, shipping charges, insurance, or other government-imposed fees unless expressly stated.

The Customer is responsible for all applicable taxes and fees associated with the purchase, possession, use, export, import, or resale of products, excluding taxes based on Standard Systems' income.

3. Payment Terms

Unless otherwise agreed in writing, invoices are due within thirty (30) days of the invoice date.

Past-due balances may accrue interest at the lesser of:

  • 1.5% per month; or

  • the maximum rate permitted by applicable law.

The Customer is responsible for reasonable collection costs, including attorney fees and expenses incurred in collecting overdue amounts.

Standard Systems reserves the right to suspend shipments, support, warranty service, or future orders for accounts with unpaid balances.

4. Shipping and Delivery

Unless otherwise agreed in writing, products are shipped FOB Origin.

Risk of loss and title transfer to the Customer upon delivery of products to the carrier.

Delivery dates are estimates only and are not guaranteed. Standard Systems shall not be liable for delays caused by suppliers, carriers, governmental actions, force majeure events, shortages, labor disruptions, transportation issues, or other circumstances beyond our reasonable control.

If a Customer fails to accept delivery or provide necessary information for shipment, Standard Systems may store the products at the Customer's expense and risk.

5. Inspection and Acceptance

Customers should inspect all products promptly upon receipt.

Any claim regarding missing items, shipping damage, manufacturing defects, or nonconforming products must be submitted in writing within five (5) business days of delivery.

For purposes of these Terms, "Nonconforming Products" means products that:

  • materially differ from the products ordered;

  • fail to conform to published specifications;

  • contain manufacturing defects; or

  • are incorrectly labeled or packaged.

If Standard Systems determines a claim is valid, we may, at our sole option:

  • replace the affected product;

  • repair the product;

  • issue a credit; or

  • refund the purchase price.

These remedies are the Customer's exclusive remedies for nonconforming products.

6. Returns

Products may not be returned without prior written authorization from Standard Systems.

Authorized returns must comply with our current Return Merchandise Authorization (RMA) procedures.

Returned products received without authorization may be refused.

7. Warranty

Standard Systems' Limited Warranty governs all warranty claims.

The current warranty policy is available at:

https://standardsystems.tech/pages/warranty

THE WARRANTIES EXPRESSLY PROVIDED BY STANDARD SYSTEMS ARE EXCLUSIVE AND REPLACE ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STANDARD SYSTEMS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Warranty coverage is void if products are altered, modified, improperly installed, misused, damaged through negligence, or purchased from unauthorized sources.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STANDARD SYSTEMS SHALL NOT BE LIABLE FOR:

  • LOST PROFITS;

  • LOST REVENUE;

  • LOSS OF BUSINESS;

  • LOSS OF DATA;

  • LOSS OF USE;

  • CONSEQUENTIAL DAMAGES;

  • INCIDENTAL DAMAGES;

  • INDIRECT DAMAGES;

  • SPECIAL DAMAGES; OR

  • PUNITIVE DAMAGES.

IN NO EVENT SHALL STANDARD SYSTEMS' TOTAL LIABILITY ARISING OUT OF OR RELATING TO ANY PRODUCT OR SERVICE EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence, or liabilities that cannot be excluded under applicable law.

9. Force Majeure

Standard Systems shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including:

  • acts of God;

  • natural disasters;

  • war;

  • terrorism;

  • pandemics;

  • government actions;

  • labor disputes;

  • transportation disruptions;

  • supplier shortages;

  • power outages; or

  • failures of communication systems.

Performance shall be suspended for the duration of such events.

10. Export Compliance

Products sold by Standard Systems may be subject to U.S. export control laws and regulations.

The Customer agrees to comply with all applicable export, import, sanctions, and trade compliance laws, including but not limited to:

  • Export Administration Regulations (EAR);

  • International Traffic in Arms Regulations (ITAR), where applicable; and

  • U.S. sanctions regulations administered by the Office of Foreign Assets Control (OFAC).

The Customer shall not export, re-export, transfer, or use products in violation of applicable laws.

11. Government and Defense Compliance

Certain products may be marketed as NDAA-compliant, U.S.-manufactured, or otherwise compliant with specific government procurement requirements.

Such representations apply only as expressly stated in product documentation, compliance declarations, or written communications issued by Standard Systems.

Customers are responsible for independently determining suitability for any specific government, military, or regulatory procurement requirement.

12. Confidential Information

Any non-public technical, commercial, financial, manufacturing, pricing, or business information disclosed by Standard Systems shall be considered confidential.

Customers shall not disclose or use such information except as necessary to evaluate, purchase, operate, or support Standard Systems products.

This obligation does not apply to information that:

  • becomes publicly available through no fault of the Customer;

  • was already known to the Customer without restriction; or

  • is lawfully obtained from a third party without confidentiality obligations.

13. Termination

Standard Systems may terminate or suspend any order, account, or agreement immediately if the Customer:

  • fails to make required payments;

  • breaches these Terms;

  • becomes insolvent;

  • files for bankruptcy; or

  • is subject to bankruptcy, receivership, or similar proceedings.

Termination does not relieve the Customer of obligations that accrued before termination.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in North Carolina.

The parties waive any objection to venue or personal jurisdiction in such courts.

TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY.

15. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Failure by Standard Systems to enforce any provision shall not constitute a waiver of that provision or any other provision.

These Terms constitute the entire agreement between Standard Systems and the Customer regarding the purchase and sale of products and services unless superseded by a separate written agreement signed by both parties.

Standard Systems Corporation

Designed for Dominance.